Open, Closed, Pending / Conversation Tags

Open, Closed, Pending / Conversation Tags

Open, Pending, Closed

1. Click on open, pending, or closed at the bottom of the conversation page

2. Select which one you want to classify the conversation as

This is a great way to group all of your conversations by their current status

Conversation Tags

1. Click on the conversations tag icon in the bottom section of the conversations page

2. Select your conversation tag

2b. Create your own conversation tag 


Did this help answer your question?

thumbs up
thumbs down

Thanks for the feedback! 🙏🏽