Adjusting Chat Notifications

Adjusting Chat Notifications 

Our Recommended Settings

1.  This is our least favorite setting because it leaves a chance for chatters to fall through the cracks.

2. We recommend this setting after your chat has been live for a few weeks and your team has a grasp of everything. This makes it so no ones fall through the cracks but you aren't getting every notification like option number 3.

3. We recommend everyone start on this setting when first starting with drift. This is because you can watch chatters go through conversations with the bot and most importantly you will be there when the person needs a human touch to the conversation

4. Use this setting if you don't plan on being in any conversations


Did this help answer your question?

thumbs up
thumbs down

Thanks for the feedback! 🙏🏽